Tel:0086-0755-33253855   Email: sbcled@sbcled.com

Customers

Service Contents

1. Service Contents
24 hours hotline (include consultant, and telephone technical support).
Network online service
Hardware repair
Free of charge technical training
Hardware upgrade
Maintenance service,In order to make your business more efficient and lower your maintenance cost,LED maintenance service is necessary to our customers.

 

2. Guarantee
(1) Guarantee objective:faithful, Sincere and Fast.
(2) In the warranty period, all service charges are free,after the guarantee, only the cost of hardware replacement is charged, the labor cost is free.


3. The range of guarantee
(1) Suppose our customers are unable to solve problems by them during operation,please contact SBC through telephone,fax and so on.SBC will react as soon as possible and assist to recover in 24 hours.Besides, in order to decrease the down time,we will stock some spare parts such as power supply and chips for preparation.
(2) In the normal usage and storage,SBC will be responsible to our products,suppose there is a quality fault,SBC will repair or replace in free of charge.In the guarantee,if LED display is out of work, the user is required to provide the detailed report and describe the situation.
(3) After the project is finished,SBC will keep improving the system function and upgrading the software.We only charge the component cost fee if we need to add some hardware facilities for upgrade.
(4) After sales we will visit our clients,ask for a feedback and make a maintenance for our products regularly.
(5) SBC is able to maintain and rebuild third parties LED display,Please contact our service center for more information.
Tel: 0086 755 33253855

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