Issue No 11(2011-7)
Breif:     "Only strictly enforce our commitment to customers, we can win customer's trust by the roots." --Three years, SBC's focus on the overall work is a letter "people". From November 2010 to the present, eight months, SBC's focus has shifted to building up brand" stable, of course SBC! ¡°From July 2011 to the end of December 2011, SBC overall focus on marketing development on the basis of insisting on the "stability". Since SBC establish, it is the first time to shift overall focus to marketing work.

    "Client service exactly is to promise with " --As SBC brand strategy slogan "Stability, of course SBC!" and market theory ¡°Client's trust in our highest honor!" are put into practice quickly, It requires us to promise to client more strictly. As a client service person, during this half year, I deeply know the importance of the clients to us. How to promise to our client well? I will talk with three parts: fast communication, patient answer and follow on time .
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